Privacy Policy

Last updated: April 20, 2026

Who we are

FlySearchSky, located at 8101 N Church Road, Liberty, MO 64158, operates this website as an independent travel booking service. We are not an airline or government agency. For privacy requests, you may contact us at [email protected] or by mail at the address listed above.

Scope of this policy

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our site, search for flights, submit booking details, communicate with support, use live chat, or otherwise interact with our services. It also describes your privacy rights where applicable.

Categories of information we collect

Depending on how you interact with us, we may collect:

• Identity and contact information, such as name, email address, telephone number, mailing or billing address, and support-request details.
• Passenger and travel information, such as traveler names, dates of birth, gender where required, itinerary details, baggage choices, seat selections, loyalty details where entered, and passport or travel-document data where required to complete a booking.
• Transaction and billing information, such as payment status, cardholder name, billing address, authorization results, masked payment details, processor response information, and fraud-screening outcomes. We do not store full payment card numbers, CVV values, or raw magnetic-stripe data on our servers.
• Support and communication records, including messages you send through email, forms, live chat, callback requests, customer-service notes, and dispute or complaint records.
• Technical, device, and usage information, such as IP address, approximate location inferred from IP, browser and device information, referring URL, pages viewed, timestamps, cookie identifiers, and server logs.

How we collect information

We collect information directly from you, automatically from your browser or device, and from service providers or travel partners involved in the booking or servicing process. For example, information may come from flight search activity, checkout forms, support conversations, payment processors, fraud-prevention vendors, or airline and travel-technology systems that help us complete a reservation.

How we use personal information

We may use personal information to:

• provide flight search, pricing, booking, ticketing, and post-booking support services;
• verify traveler and payer information and reduce fraud risk;
• process or facilitate payments and support refunds, charge disputes, or booking adjustments;
• send confirmations, service messages, support responses, and travel-related notices;
• operate live chat, callback, and customer-service workflows;
• maintain records, perform internal reporting, and improve product quality, usability, and site reliability;
• comply with airline, payment-network, tax, accounting, legal, regulatory, and law-enforcement obligations; and
• measure advertising effectiveness and website performance, subject to applicable law and consent requirements.

Legal bases where applicable

When laws such as the GDPR or UK GDPR apply, we typically process personal data because it is necessary to perform our contract with you, to take steps at your request before entering into a contract, to comply with legal obligations, to pursue our legitimate interests in operating and securing our business, or because you provided consent where consent is required.

Who we disclose information to

We may disclose relevant personal information to airlines, consolidators, global distribution systems, travel technology vendors, payment processors, banks, fraud-prevention services, chargeback-support providers, analytics vendors, customer-support platforms, hosting and infrastructure providers, professional advisers, and government or law-enforcement authorities when required by law or necessary to provide our services.

We do not sell personal information for money. Depending on the law that applies in your location, certain analytics or advertising-related disclosures may be treated as “sharing” or use for targeted advertising. Where required, we will offer consent or opt-out choices for such activity.

Cookies, advertising, and Microsoft technologies

We use or may use cookies and similar technologies for essential website functions, fraud prevention, analytics, support operations, and advertising measurement. Details are available in our Cookie Policy.

If we use Microsoft Advertising technologies such as Universal Event Tracking (UET), Microsoft may collect or receive information from our website or from us to provide advertising services, including conversion tracking, remarketing, measurement, and performance reporting. Microsoft’s advertising agreement requires advertisers using UET or otherwise disclosing personal data to Microsoft to prominently disclose that collection or receipt in the advertiser’s privacy policy and to link to the Microsoft Privacy Statement.

Where required by applicable law, including in jurisdictions that require consent for ad-related storage or tracking, we seek to honor those requirements before activating non-essential advertising technologies. Microsoft also states that consent signaling is required for certain uses involving visitors from the EEA, UK, and Switzerland.

Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including to complete bookings, provide post-booking support, satisfy accounting and tax requirements, handle disputes, detect fraud, and comply with legal obligations. Booking and transaction records may be retained for up to 7 years or longer if required by law, card-network rules, litigation holds, or fraud-prevention needs. Shorter-lived technical logs and support inquiries may be retained for a shorter period depending on operational necessity.

Your privacy rights

Depending on where you live, you may have rights to request access to personal information, correct inaccurate information, delete certain information, receive a portable copy of information, object to or restrict certain processing, or opt out of targeted advertising, profiling, or certain sharing activities. Residents of some U.S. states may also have the right not to be discriminated against for exercising privacy rights.

California CCPA and CPRA rights

California residents may request to know the categories and specific pieces of personal information we collect, the categories of sources, business or commercial purposes for collection, categories of third parties receiving information, correction of inaccurate information, deletion of information, and portability of information. California residents may also opt out of sale or sharing of personal information and limit use or disclosure of sensitive personal information where applicable. We do not sell personal information for money, and we do not knowingly sell or share personal information of consumers under 16.

Personal information categories we may collect include identifiers, customer records, protected classification characteristics when required for travel, commercial information, internet or network activity, geolocation inferred from IP address, professional or travel-preference information you provide, sensitive information such as passport details or payment-related data when needed for booking, and inferences used for support, fraud prevention, or service improvement.

To make a privacy request, contact [email protected]. We may need to verify your identity and your connection to the booking or account before we can process certain requests.

Children’s information

Our services are intended for adults who are legally able to book travel. We may process information about minor travelers when an adult submits it as part of a legitimate booking. We do not knowingly market directly to children or knowingly collect personal information directly from children without the involvement of a parent, guardian, or authorized adult.

International transfers

Travel services are inherently international. Your information may be processed in the United States and other countries where airlines, booking systems, payment providers, infrastructure vendors, or support providers operate. Where required, we use contractual or operational safeguards designed to protect personal data transferred across borders.

Security

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information, including encrypted transmission, access controls, role-limited system access, audit logging where appropriate, and payment-processing controls through PCI-aligned providers. No security program can guarantee absolute security, but we work to reduce the risk of unauthorized access, misuse, alteration, or disclosure.

Third-party sites and suppliers

Our website may link to third-party websites, airline sites, payment interfaces, or provider tools that are not controlled by us. Their privacy practices are governed by their own policies. We encourage you to review those policies, especially before entering personal information on third-party pages.

Changes to this policy

We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised “Last updated” date.

Contact

[email protected], 8101 N Church Road, Liberty, MO 64158.